From kitchen table
to grand hall - the JCC team

team

We started on this journey by supporting private customers and using it as a part time income earner. Working on the kitchen table as the office and the lounge full of boxes for all the customer deliveries, we worked hard to grow the business.

We still retain many of our original customers. Our name and reputation for great customer support, unbiased advice and always going the extra mile, soon spread.
We were asked to support schools with their ICT and won a long term contract with Suffolk County Council.

We are a small family business with an ethical, professional approach to running our company. We look after our staff, providing well being opportunities, career progression and investment in skills and people. We hold regular staff meetings so we can get together and keep morale high.
We firmly believe if we invest in our staff, we succeed and our customers succeed

Our offices are now based in the beautiful surroundings at Ketteringham Hall. This not only affords us more space for our ever growing team, but also helps our staff with their well being.

Meet the team

Leadership Team

Director

Kathy

Kathy has overall responsibility for the company finances and administration.

Director

Lewis

Lewis has overall responsibility for our customer service and large projects

Director

James

James has overall responsibility for the field/onsite team, providing internal training

Administration Team

Office

Jools

Jools provides HR, Scheduling, contracts and support to name a few!

Office

Jenny

Jenny provides finance administration support, fleet management and more!

Office

Aimee

Aimee provides news items, social media and our Social Services contract

Office

Emma

Emma is responsible for procurement and additional finance services

Technical Team

Senior

Craig

Craig provides senior support to our engineers and customers. Craig also provides technical lead strategy.

Senior

Matt

Matt's specialism is in training and Intune/Office 365.

Senior

Nik

Nik provides technical support to our schools. He also writes the 5 year plans

Senior

Danny

Danny provides technical support to our schools. He also provides 3rd line support

Senior

Chris

Chris provides technical support to our schools. He also provides 3rd line support

Senior

Arran

Arran is an ICT Supervisor and assists Engineers and Technicians across Norfolk and Suffolk.

Technical

John

John provides technical support to our schools.

Technical

Luke

Luke provides technical support to our schools within SENDAT - Luke also provides 2nd line support.

Technical

Arthur

Arthur provides technical support to our schools. Arthur also provides hardware repair services from the office

Technical

David

David provides technical support to our schools.

Technical

Jack

Jack provides technical support to our schools.

Technical

Chris

Chris provides technical support to our schools and also supports our Social Services contract.

Technical

Joshua

Joshua works as our High School support, on site in Suffolk

Technical

Matt

Matt is working with us an apprentice and learning the trade.

Technical

Matthew

Matthew provides technical support to our schools.

Helpdesk Technical Team

Helpdesk

Aivars

Aivars is our helpdesk support, providing 1st line contact and case management

Helpdesk

Danny

Danny is our helpdesk support, providing 2nd line case management