From kitchen table
to grand hall - the JCC team

team

We started on this journey by supporting private customers and using it as a part time income earner. Working on the kitchen table as the office and the lounge full of boxes for all the customer deliveries, we worked hard to grow the business.

We still retain many of our original customers. Our name and reputation for great customer support, unbiased advice and always going the extra mile, soon spread.
We were asked to support schools with their ICT and won a long term contract with Suffolk County Council.

We are a small family business with an ethical, professional approach to running our company. We look after our staff, providing well being opportunities, career progression and investment in skills and people. We hold regular staff meetings so we can get together and keep morale high.
We firmly believe if we invest in our staff, we succeed and our customers succeed

Our offices are now based in the beautiful surroundings at Ketteringham Hall. This not only affords us more space for our ever growing team, but also helps our staff with their well being.

Meet the team

Leadership Team

Director

Kathy

Kathy has overall responsibility for the company finances and administration.

Director

Lewis

Lewis has overall responsibility for our customer service and large projects

picture of paul
Director

Paul

Paul has overall responsibility for technical aspects, providing strategic direction for technology developments.

Director

James

James has overall responsibility for the field/onsite team, providing internal training

Administration Team

Office

Jools

Jools provides HR, Scheduling, contracts and support to name a few!

picture of jenny
Office

Jenny

Jenny provides finance administration support, fleet management and more!

Office

Aimee

Aimee provides KMC, social media and our Social Services contract

Office

Emma

Emma is responsible for procurement and additional finance services

Technical Team

Senior

Craig

Craig provides senior support to our engineers and customers. Craig also provides technical lead strategy.

Technical

Matt

Matt's specialism is in training and Intune/Office 365.

Technical

Nik

Nik provides technical support to our schools. He also writes the 5 year plans

Technical

Danny

Danny provides technical support to our schools. He also provides 3rd line support

Technical

Chris

Chris provides technical support to our schools. He also provides 3rd line support

Helpdesk

Aivars

Aivars is our helpdesk support, providing 1st line contact and case management

Technical

John

John provides technical support to our schools.

Technical

Tom

Tom provides technical support to our schools.

Technical

Luke

Luke provides technical support to our schools within SENDAT - Luke also provides 2nd line support.

Technical

Chris

Chris provides technical support to our schools and also supports our Social Services contract.

Technical

Jack

Jack provides technical support to our schools.

Technical

Arthur

Arthur provides technical support to our schools. Arthur also provides hardware repair services from the office

Technical

David

Davidprovides technical support to our schools.

Technical

Matt

Matt is working with us an apprentice and learning the trade.

Systems Development Team

Development

Matt

Matt writes and develops the software and systems that power our service offerings.

Development

Ewan

Ewan writes and develops the software and systems that power our service offerings.

Juliana

Juliana is working with us on placement from college on the dev team.