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Keep Me Connected

News and information to enhance your ICT knowledge
JC Computer Technologies Ltd
Quality, professional services you can trust.

JC News

Deskpro has a news section! The helpdesk portal is an essential tool for all school staff and admin members to stay informed and connected. It allows us to communicate important updates, share knowledge and collaborate on projects.

Make sure to check the portal on a regular basis, so you don't miss out on any vital information. Additionally, the portal is where we introduce new members to the team. Be sure to extend a warm welcome to any new colleagues and make them feel at home. By utilising the helpdesk portal, we can work together more efficiently and effectively to achieve our goals

Click here to log into the Helpdesk and subscribe to JC News.

Two Factor

Strengthen your online security with 2 Factor Authentication (2FA).
With increasing phishing and ransomware attacks, it is crucial to have an added layer of security. 2FA is a recommended security measure that can prevent hacking attempts. Since the second factor depends on something that belongs to you, such as your phone or a fingerprint, it makes it difficult for hackers to gain access to your account. By implementing 2FA, you can have greater peace of mind knowing that your accounts are more secure.

We urge you to take this matter seriously and implement 2FA on all accounts for which your school is responsible. Please ask your engineer if you're unsure how to do this.

To ensure the safety of your accounts, it is important to be extra vigilant when viewing emails too. There have been attacks on schools using seemingly harmless emails. Please remind all staff to think before they click –

  • Verify the email sender's address. If it does not look familiar, do not click.
  • Hover over any links before clicking. This can help identify suspicious links that can direct you to a harmful site.
  • When in doubt, ask. Be cautious and stay safe!

Meet the JC Family

This week, the spotlight is on...
Our I.T Field Engineers!
Arran Kemp - I.T Field Engineer

Arran works closely with Chris Bolden to support high schools, providing essential assistance.

Q: We asked Arran if he could design a video game about anything, what topic would he choose?
A: I'd make a game based on the Mistborn books by Brandon Sanderson
Danny Adlem - I.T Field Engineer

Meet Danny, our reliable helpdesk support, specialising in 2nd line case management.

Q: What music would you choose to play every time you walk into a room?
A: Hocus Pocus by Focus

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